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  >  Cookies policy

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Cookies policy



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We may collect and process the following information about you:
a) information that you provide by filling in forms on the Website. This includes information provided at the time of registering to use the Website, subscribing to our service, posting material or requesting further services
b) any correspondence between you and us
c) details of transactions you carry out through our Website and of the fulfilment of your orders; d) details of your visits to our Website and the resources that you access.

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users\’ browsing actions and patterns, and does not identify any individual.

Some web pages may contain web tags to assess the frequentation rate of visitors to the Website and/or to provide Petit Bateau with a certain number of indicators.
These web tags may be used by some of our partners, particularly to measure and improve the Website’s efficiency.
In all cases the data obtained via these tags is strictly anonymous and simply permits the gathering of statistics regarding frequentation rates for certain pages of the Website to enable us to better serve your needs.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our Website and to deliver a better and more personalised service. Some of the cookies we use are essential for the site to operate. For further information about cookies, including how to refuse cookies, please visit www.allaboutcookies.org.
If you register with us or continue to use our Website you agree to our use of cookies.
You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be to access all or parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our Website.
Except for essential cookies, all cookies will expire after

The information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“”EEA””). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal information, you agree to this transfer, storing or processing of your information outside of the EEA. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot and do not guarantee the security of your information transmitted to our Website and accordingly any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

We use information held about you in the following ways:
a) to ensure that content from our Website is presented in the most effective manner for you and for your computer
b) to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes
c) to carry out our obligations arising from any contracts entered into between you and us
d) to allow you to participate in interactive features of our service, when you choose to do so
e) to notify you about changes to our service and/or products form time to time
We may also use your information, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post and/ or telephone.
If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.
If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.
If you do not want us to use your information in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your information (the order form OR registration form) or notify our customer services team at:
a) writing a letter to the following address: Petit Bateau Customer Services Department – 2nd floor Radiant House, 36-38 Mortimer Street, London, W1W 7RG
b) email – click under Contact Us on the Website; or c) telephone at 0207 462 57 78, from Monday to Friday, 10am to 4 pm.

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

You have the right at any time to ask us not to process your personal information for marketing purposes. We will usually inform you (before collecting your information) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your information or you can also exercise the right at any time by contacting us at 2nd floor Radiant House, 36-38 Mortimer Street, London, W1W 7RG.
Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to these websites.

The Data Protection Act 1998 gives you the right to access information held about you. Your right of access can be exercised in accordance with this Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

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